Privacy Policy
At Limitless4All, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users, how we use and protect that information, and your rights regarding your personal data. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Information: Name, email address, phone number, postal address, payment information, passport details (if necessary for travel-related purposes), and any other information you provide to us during booking or inquiry.
- Usage Data: Information about how you use our website, such as IP address, browser type, referral sources, and interaction with our site (e.g., pages viewed, time spent on the site).
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. For more information, see our Cookie Policy below.
How We Use Your Information
We use your personal information for the following purposes:
- To Process Bookings: We collect necessary information to confirm and provide the services you have booked, including issuing invoices and booking confirmations.
- Customer Service: To respond to inquiries, provide customer support, and communicate important updates related to your booking.
- Marketing: With your consent, we may send promotional emails about new tours, special offers, or updates. You can opt out of marketing communications at any time.
- Legal Obligations: We may process your data to comply with legal obligations, such as tax or regulatory requirements.
- Site Improvement: To monitor website usage and analyze trends, helping us improve the quality of our services and user experience.
How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party partners necessary to complete your tour (e.g., hotels, transport services, local guides). These providers are obligated to keep your information confidential.
- Payment Processing: We use secure third-party payment processors to handle payments. Your payment information is handled in compliance with industry standards.
- Legal Requirements: We may disclose your information to law enforcement or other authorities when required by law or in response to legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity under similar privacy terms.
Data Security
We are committed to ensuring the security of your personal data. We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, use, disclosure, or destruction. However, no online transmission of data is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may update or correct your personal information at any time.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations (e.g., financial record retention).
- Restriction of Processing: You may request to limit how we use your data in certain circumstances.
- Data Portability: You may request that we transfer your data to another service provider in a structured, machine-readable format.
- Withdraw Consent: If you have consented to marketing communications, you can withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.
To exercise any of these rights, please contact us at limitless4all.lda@gmail.com .
Data Retention
We retain your personal data only as long as necessary to provide the services you've requested and for legal or business purposes, such as complying with our legal obligations, resolving disputes, and enforcing agreements.
International Data Transfers
As we operate in Portugal, your data may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that any such transfers are made in compliance with applicable data protection laws, including appropriate safeguards such as Standard Contractual Clauses or obtaining your consent.
Cookies and Tracking Technologies
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences, understand user behavior, and personalize content.
- Necessary Cookies: Essential for the operation of our website.
- Performance Cookies: Help us analyze how the site is used and measure its performance.
- Marketing Cookies: Used to track your browsing habits and show you relevant advertisements.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the website.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this policy periodically to stay informed about how we protect your personal data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
- Limitless4All Unipessoal, Lda
- E-mail: limitless4all.lda@gmail.com
- Phone: +351 911 525 094